Commercial Assistant & Sales Admin | LED Lighting | Antwerp

Commercial Assistant & Sales Administrator – Antwerp | LED Lighting Manufacturer

Our client, an international LED lighting manufacturer, is looking for a Commercial Assistant & Sales Administrator to join their team in Antwerp. This is an excellent opportunity to be part of a leading company, supporting sales operations and ensuring smooth customer interactions. You'll work within a sales and technical team of 4 people in full development, you will be part of a customer service operating in France, Belux and French-speaking Africa whose headquarters are in Paris

The Role

• Provide administrative support to the sales team, including order processing and customer communication
• Assist in preparing quotations, contracts, and sales reports
• Coordinate with internal teams to ensure timely delivery of products and services
• Maintain accurate records of customer interactions, sales data, and stock levels
• Support customers with product inquiries, pricing, and general assistance

• Communication: Manage and follow up on incoming requests (calls/emails) from specifiers, wholesalers, end customers, installers and internal sales representatives.
  Quote: Draw up quotes on the indications of the sales/projects department.
  To follow up with customers to transform quotes into orders.
  Commands: Record orders received. Confirm orders to customers.
  Track orders until they are actually delivered. Returns / Credits:Track return/additional remittance requests from the request registration to the credit to the customer.
  Administrative follow-up of any after-sales service.
  This list is not exhaustive and may change according to your profile and needs.

Candidate Profile

• Experience in sales administration, commercial support, or customer service
• Strong organisational skills and attention to detail
• Excellent communication skills, both written and spoken
• Knowledge of ERP/CRM systems is an advantage
• With a bac+2 education, you have strong interpersonal skills focused on customer service, complemented by an appetite for technical products and ideally with significant experience in building finishing.
  You speak Flemish/Dutch. Réactif.ve and dynamic, you are enthusiastic and motivated to take up this challenge within a company oriented towards the culture of design and high technology. Satisfying the customer is your priority.
  Your ability to manage a long-term relationship with your various contacts and your organization are assets that will allow you to succeed in this position.

Key Details

• Location: Antwerp (office-based)
• Salary: Competitive package based on experience

This is an exciting opportunity to support a global leader in LED lighting and be part of a dynamic, fast-paced team.

For more details or to apply, please get in touch.