Field Application Engineer
- Competitive
- California, United States
- Semiconductor
- Permanent
Join a Leading ASIC Supplier in the Heart of Silicon Valley
My client are a dynamic, well-funded startup specializing in high-performance ASIC solutions, including PCIe and CXL switches. Customers include data center OEM vendors and hyperscalers, and we are committed to advancing next-generation computing platforms for AI and data center server systems.
Position: Field Application Engineer
We are seeking a motivated and experienced Field Application Engineer to work directly with customers in a support role. You will assist with design, bring-up, and debugging processes using our ASICs and reference design systems. This role is crucial for securing design wins and guiding our solutions to successful production at customer sites. You will interface directly with customers and collaborate closely with our Marketing, Sales, and engineering teams to ensure the successful launch of projects and products.
Requirements:
- Bachelor’s degree in Electrical Engineering (BSEE) or Computer Science (BSCS) required
- 10+ years of experience supporting silicon devices
- 5 years of experience with high-end servers
- Familiarity with Linux OS, tools, and kernels
- Knowledge of x86 server BIOS and configurations
- Experience with embedded systems
- Proficient in PCIe protocols
- Strong customer interaction and relationship management skills
- Excellent project and time management abilities
- Ability to handle multiple tasks simultaneously
- Expertise in troubleshooting complex issues
- Experience in hardware, software, and firmware bring-up
- Must be a US Citizen or permanent resident (green card)
- Willingness to travel to customer locations
Key Responsibilities:
- Serve as the primary technical interface for existing design wins and manage day-to-day interactions with customers
- Provide datasheets, product information, and training to customers
- Coordinate and support the bring-up and debugging of customer platforms
- Collaborate with engineering to address features and inquiries
- Manage the creation of datasheets and application notes
- Support sales and marketing efforts
- Organize and assist with hardware demonstrations
- Represent the company at key industry events
- Work with internal engineering teams to gather and drive customer requirements