Senior Account Manager | Data Centres | MRL Consulting

We are recruiting on behalf of our client, a leading company in the data centre industry, for an experienced Senior Account Manager to drive client relationships, manage key accounts, and support business growth in the London market. This is a strategic role focused on account development, customer retention, and revenue growth in a highly competitive sector.

Key Responsibilities:

• Manage and grow a portfolio of key clients, ensuring strong relationships and long-term partnerships.
• Develop and execute account strategies to drive customer satisfaction and business expansion.
• Identify new business opportunities within existing accounts and proactively pursue upsell and cross-sell opportunities.
• Work closely with internal teams, including operations, engineering, and finance, to ensure seamless service delivery.
• Lead contract negotiations, renewals, and pricing discussions with clients.
• Act as the main point of contact for clients, addressing technical, operational, and commercial queries.
• Stay informed on industry trends, competitor activities, and market developments to provide strategic insights.
• Maintain accurate account records, forecasts, and pipeline management using CRM tools.
• Represent the company at industry events, conferences, and client meetings.

Requirements:

• Proven experience in account management, sales, or business development within the data centre, IT, or technology sectors.
• Strong understanding of data centre services, colocation, cloud solutions, and critical infrastructure.
• Track record of managing high-value clients and delivering revenue growth.
• Excellent negotiation, communication, and relationship-building skills.
• Ability to work strategically and analytically, with a focus on customer success.
• Proficiency in CRM tools (Salesforce preferred) and Microsoft Office Suite.
• Ability to travel occasionally for client meetings and industry events.
• Fluent in English; additional languages are a plus.

This is an exciting opportunity to join a high-growth industry, manage strategic accounts, and play a key role in shaping business success in the UK market.

For more details or to apply, please get in touch.